Grievance Redressal Process

Grievance Redressal Process

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email maybe sent at contact@swastiga.com

  • Alternatively, the Investor may call on +91 7026982020 .

  • The client can expect a reply within 21 days of approaching the Research Analyst.

  • In case the client is not satisfied with our response they can lodge grievance with SEBI at http://scores.gov.in or may also write to the office of SEBI.

  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.

  • For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html

  • Details of Compliance Officer:

    • Name : Deepti

    • Contact No. : +91 7026982020

    • Email : contact@swastiga.com

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