Swastiga Financials Services

SEBI Registered Research Analyst

Grievance Redressal/Escalation Matrix

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email maybe sent at [email protected]

  • Alternatively, the Investor may call on +91 7026982020 .

  • The client can expect a reply within 3 working days of approaching the Research Analyst.

  • In case the client is not satisfied with our response they can lodge grievance with SEBI at http://scores.gov.in or may also write to the office of SEBI.

  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.

  • For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html

  • Details of Compliance Officer:

Details of DesignationContact Person NameAddressContact NoEmail IDWorking Hours
Customer CareSupport#1610, 1st Floor, Sector-14, Sonipat -131001 ( Haryana)7026982020[email protected]10:00 am to 4 pm
Head of Customer Care
Compliance OfficerDeepti#1610, 1st Floor, Sector-14, Sonipat -131001 ( Haryana)7026982020[email protected]10:00 am to 4 pm
CEO
Principal Officer
Scroll to top